.support-workspace,.support-portal{color:var(--text,#1f3430);min-width:0}.support-workspace{padding:28px 32px}.support-portal{max-width:1220px;margin:0 auto;padding:28px}.support-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px}.support-heading h2{font-size:25px;letter-spacing:-.6px;margin:7px 0}.support-heading p,.support-help{color:#536b61;font-size:13px;line-height:1.6}.support-heading .eyebrow{color:#08766d;font-size:10px;letter-spacing:1.5px;font-weight:750}.support-tabs{display:flex;gap:22px;border-bottom:1px solid #e2e8e5;margin-bottom:20px;overflow:auto}.support-tabs button{border:0;background:none;padding:12px 1px;color:#536b61;white-space:nowrap;cursor:pointer;border-bottom:2px solid transparent}.support-tabs button.active{color:#076c65;border-color:#087f78;font-weight:650}.support-filters{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.support-filters>input:first-child{flex:1;min-width:200px}.support-filters input,.support-filters select{width:auto;max-width:200px;min-width:100px}.support-filters>input:not(:first-child){width:110px}.support-filters .check-label{font-size:12px}.support-inbox-grid{display:grid;grid-template-columns:minmax(235px, .9fr) minmax(310px,1.5fr) 230px;align-items:start;border:1px solid #e1e8e4;border-radius:12px;overflow:hidden;background:#fff;min-height:560px}.support-conversations{background:#fbfcfb;min-width:0;border-right:1px solid #e5eae7;height:100%;max-height:900px;overflow:auto}.support-list-heading{padding:15px;display:flex;justify-content:space-between;gap:8px;align-items:center;font-size:12px;color:#536b61;border-bottom:1px solid #e5eae7}.support-list-heading .btn{font-size:11px;padding:7px 10px}.support-conversation{border:0;border-bottom:1px solid #e5eae7;background:transparent;text-align:left;width:100%;padding:17px 16px;display:grid;gap:8px;color:inherit;cursor:pointer}.support-conversation.selected{background:#edf7f4;box-shadow:inset 3px 0 #12867d}.support-conversation:hover{background:#f0f6f3}.support-conversation>b{font-size:13px;line-height:1.4}.support-conversation strong{font-size:12px}.support-row-meta{display:flex;justify-content:space-between;gap:8px;align-items:center;font-size:10px;color:#536b61}.support-preview{font-size:12px;line-height:1.55;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;color:#536b61}.support-thread{min-width:0;background:#fff}.support-thread>header{padding:20px;border-bottom:1px solid #e5eae7}.support-thread h3{font-size:17px;line-height:1.4;margin:0 0 7px}.support-thread header p{font-size:12px;color:#536b61;margin:0}.support-messages{padding:20px;display:grid;gap:16px;max-height:540px;overflow:auto}.support-message{border-radius:10px;background:#f4f6f5;padding:13px 15px;font-size:13px;line-height:1.7}.support-message>div{display:flex;gap:8px;align-items:center;font-size:11px;flex-wrap:wrap}.support-message time{margin-left:auto;font-size:10px;color:#536b61}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0}.support-message.staff-message{background:#eaf5f0;margin-left:24px}.support-message.private-note{background:#fff6dc;border:1px solid #f3e3a8}.support-composer{padding:18px;border-top:1px solid #e5eae7;display:grid;gap:10px}.support-composer .btn{justify-self:end}.support-composer textarea{width:100%;resize:vertical}.support-composer .support-row-meta select{max-width:190px;font-size:11px}.support-composer .check-label{font-size:12px}.support-properties{padding:18px;border-left:1px solid #e5eae7;background:#fbfcfb;height:100%;font-size:12px}.support-properties h3{font-size:13px;margin:0 0 20px}.support-properties form,.support-form{display:grid;gap:14px}.support-properties label,.support-form label,.support-rating label,.support-composer label{display:grid;gap:7px;font-size:12px;color:#536b61}.support-properties input,.support-properties select{font-size:12px;width:100%}.support-sla{padding-top:16px;margin-top:16px;border-top:1px solid #e1e8e4}.support-sla h4{font-size:12px;margin:0 0 10px}.support-sla p{font-size:11px;color:#56695e;line-height:1.6;overflow-wrap:anywhere}.support-sla .btn{font-size:11px;padding:7px 8px;width:100%;margin-top:10px}.support-sla label{display:grid;gap:6px;margin-top:10px}.support-empty{padding:45px 24px;color:#586d60;font-size:13px;text-align:center;line-height:1.7}.support-empty h3{font-size:18px;color:#354e43}.support-pick{grid-column:2/-1;padding-top:120px}.support-assist{display:flex;gap:10px;align-items:center;padding:0 18px 15px;flex-wrap:wrap}.support-assist .btn{font-size:11px;padding:7px 10px}.support-ai{background:#f1f1fb;border:1px solid #e5e4f8;border-radius:8px;padding:14px;margin:0 18px 16px;font-size:12px;line-height:1.7}.support-ai p{white-space:pre-wrap}.support-ai a{display:block;color:#076c65;font-size:11px;margin-bottom:8px}.support-activity{font-size:11px;padding:15px 20px;border-top:1px solid #edf0ee;color:#536b61}.support-activity summary{cursor:pointer}.support-activity time{margin-right:5px}.support-stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:14px;margin:24px 0}.support-stat-grid article{padding:20px;border:1px solid #e1e8e4;border-radius:10px;background:#fff;display:grid;gap:14px}.support-stat-grid span{color:#536b61;font-size:12px}.support-stat-grid strong{font-size:28px;color:#244b3c;letter-spacing:-.6px}.support-stat-grid small{font-size:10px;color:#536b61}.support-report-grid,.support-settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.support-card{padding:24px;border:1px solid #e1e8e4;border-radius:10px;background:#fff;min-width:0}.support-card h3{font-size:16px;margin:0 0 18px}.support-card p{font-size:13px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}.support-bar-row{display:grid;grid-template-columns:48px 1fr 25px;gap:10px;align-items:center;font-size:10px;margin:12px 0}.support-bar-row>div{height:10px;border-radius:3px;background:#17877b}.support-bar-row b{text-align:right}.support-saved{padding:18px 0;border-bottom:1px solid #e4e9e6;font-size:13px}.support-saved:first-of-type{padding-top:0}.support-saved .text-button{margin-right:15px;font-size:11px}.support-form .btn{justify-self:start}.support-form textarea{resize:vertical}.support-form .check-label{display:flex}.support-settings-form{max-width:660px}.support-embed{display:block;padding:15px;background:#f5f7f5;border:1px solid #e5eae7;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}.support-portal-grid{display:grid;grid-template-columns:290px minmax(0,1fr);border:1px solid #e1e8e4;border-radius:12px;background:#fff;overflow:hidden;min-height:480px}.support-portal-grid>.support-card{border:0;border-radius:0}.support-rating{padding:20px;background:#fbfaf3;border-top:1px solid #eeeadd;display:grid;gap:15px}.support-rating-options{display:flex;gap:8px;flex-wrap:wrap}.support-rating-options .btn{font-size:12px}.support-rating>.btn{justify-self:start}.support-refresh{margin:18px}.support-workspace input,.support-workspace select,.support-workspace textarea,.support-portal input,.support-portal textarea,.support-portal select{box-sizing:border-box;border:1px solid #dfe6e1;border-radius:6px;padding:9px 10px;font:inherit;background:#fff;min-width:0}.support-workspace input:focus,.support-workspace textarea:focus,.support-portal input:focus,.support-portal textarea:focus{outline:2px solid #63a99d;outline-offset:1px}.support-workspace input[type=checkbox],.support-portal input[type=checkbox]{width:auto}.support-portal-grid>.support-empty{align-self:center}.support-portal .support-heading a{white-space:nowrap}
@media(max-width:1250px){.support-inbox-grid{grid-template-columns:235px minmax(270px,1fr)}.support-properties{grid-column:1/-1;border-left:0;border-top:1px solid #e5eae7;display:grid;grid-template-columns:1fr 1fr;gap:20px}.support-properties>h3{grid-column:1/-1;margin-bottom:0}.support-properties form{grid-row:2/span 3}.support-properties .support-sla{margin:0;padding:0;border:0}.support-workspace{padding:22px}}
@media(max-width:700px){.support-workspace,.support-portal{padding:16px}.support-heading{align-items:flex-start;gap:8px}.support-heading h2{font-size:22px}.support-heading p{font-size:12px}.support-heading>a{font-size:11px}.support-inbox-grid,.support-portal-grid,.support-settings-grid,.support-report-grid{grid-template-columns:1fr}.support-conversations{max-height:290px;border-right:0;border-bottom:1px solid #e5eae7}.support-pick{grid-column:auto;padding:50px 20px}.support-thread{border-top:1px solid #e5eae7}.support-stat-grid{grid-template-columns:1fr 1fr}.support-filters>input:first-child{max-width:none;width:100%}.support-properties{grid-template-columns:1fr}.support-properties form{grid-row:auto}.support-properties>h3{grid-column:auto}.support-messages{padding:14px;max-height:430px}.support-tabs{gap:18px}.support-portal .support-heading{display:block}.support-portal .support-heading>a{display:inline-block;margin-top:8px}}

.support-weekdays{display:flex;gap:12px;flex-wrap:wrap;border:1px solid #e1e8e4;border-radius:8px;padding:14px}.support-weekdays legend{font-size:12px;color:#64776a}.support-weekdays .check-label{gap:5px}.support-tickets .support-card>.support-conversation{border-radius:5px}.support-tickets .support-card>.support-form{margin-top:20px}

.support-flow-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:15px;margin-bottom:20px}.support-flow-list .text-button{margin-right:15px}.support-flow-nodes{display:grid;gap:18px}.support-flow-node{border:1px solid #d4e3da;border-left:3px solid #168578;border-radius:9px;padding:18px;background:#f9fcfa;display:grid;gap:12px}.support-flow-node>header{display:flex;gap:12px;align-items:center;font-size:12px}.support-flow-node>header .text-button{margin-left:auto}.support-flow-node:has(select option[value=Finish]){position:relative}.support-flow-run{border-top:1px solid #e0e8e3;padding:15px 0;font-size:12px}.support-flow-run summary{cursor:pointer}.support-flow-run p{font-size:12px}.support-flow-run time{color:#536b61;margin-right:8px}.support-ticket-values{display:grid;grid-template-columns:1fr 2fr;gap:8px;font-size:12px;background:#f6f9f7;padding:15px;border-radius:8px}.support-ticket-values dt{font-weight:650}.support-ticket-values dd{margin:0;overflow-wrap:anywhere;white-space:pre-wrap}

.support-composer .support-row-meta{flex-wrap:wrap}.support-composer .check-label{display:inline-flex;flex-direction:row;align-items:center;gap:8px;white-space:nowrap}.support-composer .check-label input{width:16px;height:16px;min-width:16px;padding:0;margin:0;flex:none}.support-workspace input[type=color]{width:72px;height:38px;padding:4px;display:block;cursor:pointer}

/* Customer support: a single request history and conversation surface. */
.customer-support{max-width:820px;padding:32px 28px 48px}.customer-support-heading{margin-bottom:24px;align-items:flex-start}.customer-support-brand{display:flex;align-items:center;gap:14px;min-width:0}.customer-support-brand>img{max-width:100px;max-height:42px;object-fit:contain}.customer-support-heading h1,.customer-support-heading h2{margin:0 0 7px;font-size:27px}.customer-support-heading p{margin:0;max-width:620px}.support-request-actions{display:flex;align-items:center;gap:9px;flex:none}.support-request-actions>.btn{white-space:nowrap}.support-requests-layout{display:block;min-height:0;border-color:#dce5df;box-shadow:0 4px 20px #203d3004}.support-request-history{max-height:none;background:#fff;border:0}.support-request-list-heading{display:flex;align-items:center;justify-content:space-between;padding:16px 22px;gap:12px}.support-request-list-heading h3{font-size:13px;margin:0;display:flex;align-items:center;gap:8px}.support-request-list-heading h3>span{font-size:11px;color:#52685d;background:#edf2ee;border-radius:5px;min-width:21px;padding:3px 5px;text-align:center}.support-request-search{display:flex;align-items:center;gap:7px;margin:0 22px 10px;padding:0 9px;border:1px solid #e0e7e2;border-radius:7px;background:white;color:#536b61}.support-request-search input{width:100%;border:0!important;min-width:0;background:transparent!important;padding:9px 0!important;font-size:12px!important}.support-request-search .icon{width:15px;height:15px;flex:none}.support-request-filters{display:flex;gap:5px;padding:0 22px 14px;border-bottom:1px solid #e5eae7}.support-request-filters button{padding:6px 10px;border-radius:6px;background:transparent;border:0;color:#536b61;font-size:11px;font-weight:550;cursor:pointer}.support-request-filters button.active{background:#e5efea;color:#244d3f}.support-request-rows .support-conversation{padding:18px 22px;gap:7px}.support-request-rows .support-conversation:last-child{border-bottom:0}.support-request-rows .support-conversation strong{font-size:13px;line-height:1.5}.support-request-rows .support-conversation.selected{background:#edf6f1;box-shadow:inset 3px 0 var(--brand-accent,#087f78)}.support-request-rows .support-preview{-webkit-line-clamp:1;font-size:12px;line-height:1.6}.support-request-status{display:inline-flex;gap:6px;align-items:center;font-size:11px;white-space:nowrap;color:#54665d}.support-request-status:before{content:"";width:6px;height:6px;border-radius:50%;background:#bd813b;flex:none}.support-request-status.resolved:before{background:#4a8b69}.support-request-welcome{align-self:center;text-align:center;display:flex;flex-direction:column;align-items:center;padding:56px 34px;color:#536b61}.support-request-welcome h3{font-size:20px;letter-spacing:-.4px;color:#244337;margin:22px 0 10px}.support-request-welcome p{font-size:13px;line-height:1.8;max-width:330px;margin:0 0 22px}.support-welcome-icon{display:grid;place-items:center;width:60px;height:60px;border-radius:18px;background:#edf5f0;color:#35745a}.support-welcome-icon .icon{width:27px;height:27px}.support-request-create{padding:24px 26px;align-content:start;gap:18px}.support-request-form-heading h3{font-size:21px;margin:18px 0 0}.support-request-form-heading p{font-size:12px;line-height:1.7;color:#536b61;max-width:460px;margin:0}.support-request-back{display:inline-flex;align-items:center;gap:7px;font-size:12px!important;color:#536b61!important}.support-request-back .icon{width:15px;height:15px}.support-request-create input,.support-request-create textarea,.support-request-create select{width:100%;font-size:13px;padding:11px 12px}.support-request-create label{gap:8px;color:#344e42;font-size:12px;font-weight:550}.support-request-create textarea{line-height:1.7}.support-request-fields{border:1px solid #e0e8e2;border-radius:9px;padding:16px;display:grid;gap:16px;min-width:0;margin:0}.support-request-fields legend{font-size:12px;font-weight:600;padding:0 6px;color:#345341}.support-request-fields>p{font-size:12px;line-height:1.65;color:#536b61;margin:0}.support-request-form-actions{display:flex;justify-content:flex-end;gap:9px;padding-top:5px}.support-request-thread>header{padding:20px 26px}.support-request-thread{border-top:0}.support-request-title{display:flex;align-items:center;gap:12px;margin-top:17px}.support-request-title h3{margin:0;flex:1;font-size:18px;overflow-wrap:anywhere}.support-request-thread header>p{margin-top:7px;font-size:11px}.support-thread-refresh{flex:none}.support-request-details{border-bottom:1px solid #e5eae7;font-size:12px;padding:0 26px}.support-request-details>summary{display:flex;align-items:center;justify-content:flex-start;padding:15px 0;cursor:pointer;font-weight:550;color:#445e50;list-style:none}.support-request-details>summary::-webkit-details-marker{display:none}.support-request-details[open]>summary>.icon{transform:rotate(180deg)}.support-request-detail{margin-bottom:16px}.support-request-detail>div{display:flex;justify-content:space-between;gap:12px;color:#536b61;font-size:11px}.support-request-detail>div>strong{color:#344f42}.support-request-detail .support-ticket-values{margin:12px 0 0;grid-template-columns:minmax(90px,1fr) minmax(0,2fr);line-height:1.65;font-size:12px;gap:9px 15px;padding:13px 15px}.support-request-thread .support-messages{padding:24px 26px;gap:18px;min-height:160px;max-height:540px;background:#fff}.support-request-thread .support-message{width:90%;max-width:580px;margin:0;line-height:1.75;padding:14px 16px;background:#f3f6f4;border:1px solid #eaf0eb}.support-request-thread .support-message.customer-message{justify-self:end;background:#edf5ef;border-color:#e1ece3}.support-request-thread .support-message.staff-message{justify-self:start;background:#f7f8f7;border-color:#edf0ee}.support-request-thread .support-message>div{gap:9px;font-size:11px}.support-request-thread .support-message time{font-size:10px}.support-request-thread .support-composer{padding:21px 26px;gap:12px;background:#fff}.support-request-thread .support-composer label{font-weight:550;color:#344e42}.support-request-thread .support-composer textarea{font-weight:400;font-size:13px;line-height:1.65;padding:12px}.support-request-rating{border-top:1px solid #e8eadf;background:#fbfbf6}.support-request-rating>summary{padding:16px 26px;cursor:pointer;font-size:12px;font-weight:550;color:#556146}.support-request-rating .support-rating{padding:0 26px 20px;border:0;background:transparent;gap:12px}.support-request-rating .support-rating .btn{min-height:34px}.support-request-rating .support-rating-options{gap:6px}
@media(max-width:700px){.customer-support{padding:20px 14px 28px}.customer-support .customer-support-heading{display:flex;gap:16px;margin-bottom:20px;align-items:flex-start}.customer-support-heading h1,.customer-support-heading h2{font-size:23px}.customer-support-heading p{font-size:12px}.support-request-actions>.btn{font-size:12px;padding:9px 11px;gap:5px}.customer-support-brand>img{display:none}.support-requests-layout{display:block;min-height:0}.support-request-history{border:0;max-height:none}.support-request-rows{max-height:600px;overflow:auto}.support-requests-layout.request-open>.support-request-history{display:none}.support-requests-layout:not(.request-open)>.support-request-welcome{display:none}.support-request-thread{border-top:0}.support-request-create{padding:20px;gap:18px}.support-request-title{gap:8px;flex-wrap:wrap}.support-request-title h3{font-size:17px;flex-basis:100%}.support-thread-refresh{margin-left:auto}.support-request-thread>header{padding:18px 20px}.support-request-thread .support-messages{padding:20px 15px;max-height:440px;min-height:160px}.support-request-thread .support-message{width:94%;font-size:13px;padding:12px 13px}.support-request-details{padding:0 20px}.support-request-thread .support-composer{padding:18px 20px}.support-request-rating>summary{padding:15px 20px}.support-request-rating .support-rating{padding:0 20px 18px}.support-request-form-actions .btn{flex:1;justify-content:center}.support-request-detail .support-ticket-values{grid-template-columns:1fr 1.5fr}.support-request-form-heading h3{margin-top:17px}}

/* Customer support keeps the same single-pane flow inside the compact Messenger shell. */
.messenger-content .customer-support .support-requests-layout{border:0;box-shadow:none}.messenger-content .customer-support .support-request-history{border:1px solid #dde7e0;border-radius:12px}.messenger-content .customer-support .support-request-details{margin:0}.messenger-content .customer-support .support-request-thread .support-messages{max-height:540px}

.support-product-selector{max-width:820px;margin:24px auto 0;padding:0 28px}.support-product-selector+.customer-support{padding-top:18px}@media(max-width:700px){.support-product-selector{margin-top:16px;padding:0 14px}}